Privacy Policy – Serelune
Effective Date: January 1, 2026
Welcome to Serelune. At sereluna.pro, we are committed to protecting your privacy and ensuring a transparent experience when selecting luxury apartments. This Privacy Policy explains how we collect, use, and safeguard your personal data.
1. Information We Collect
We may collect the following categories of information:
- Contact details (name, email address, telephone number).
- Usage data (pages viewed, time spent on pages, click paths).
- Technical data (IP address, browser type, device information).
- Correspondence data when you reach out to us via our Contact Form.
2. How We Use Your Information
Your data is used to:
- Provide and personalize our services.
- Respond to your inquiries and support requests.
- Improve our website and user experience.
- Send you updates or newsletters if you have opted in.
3. Data Storage and Security
All information is stored securely on servers located in Qatar. We use industry-standard safeguards to protect your data against unauthorized access, alteration, or disclosure.
4. Cookies and Similar Technologies
Serelune uses cookies and similar tracking tools to enhance your browsing experience. Cookies help us remember your preferences and analyze site traffic. You can choose to disable cookies through your browser settings, but doing so may affect certain features of our site.
5. Third-Party Services
We may engage trusted third-party providers to assist with website analytics, hosting, and communication. These providers are granted limited access to your data solely to perform their functions and are obligated to maintain its confidentiality.
6. GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
- Right to access: You may request a copy of the personal data we hold about you.
- Right to rectification: You may ask us to correct any incomplete or inaccurate information.
- Right to erasure: You may request that we delete your personal data, subject to legal obligations.
- Right to restrict processing: You may ask us to limit how we use your data.
- Right to data portability: You may request to receive your data in a structured format.
- Right to object: You may object to our processing of your data for certain purposes.
To exercise any of these rights, please contact us via our Contact Form.
7. Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Information
If you have questions or concerns about this Privacy Policy, please reach out:
SereluneQatar National Convention Centre, Education City,
Al Rayyan, Doha, Qatar
Phone: +97463800401
Business ID: CR-994581
Thank you for choosing Serelune for your luxury apartment selection.